✨ The Human Phase of AI

    AI That Your Team Will Actually Use

    Human-Centered
    Operations-Ready
    Built Fast

    We believe AI can amplify human potential, not replace it.

    Everything we build puts your people first. Because the right AI isn't the one that does everything, it's the one your team actually wants to use.

    Powered by XCHANGE, Lean Six Sigma Black Belt, and practical AI engineering.

    Your business doesn't need more tools — it needs better workflows.

    We help teams build AI-powered workflows that eliminate repetitive work, reduce chaos, and unlock hours of productive time every week. Everything is co-created using the XCHANGE Facilitation Method.

    What We've Built

    See What We've Built

    Real AI tools we've created in-house — our approach in action.

    AV Support Hero™

    AI-Powered AV Support

    24/7 AI-powered Tier-1 support for AV integrators. Room-aware troubleshooting, smart escalation, and predictive failure tracking — built by a 15+ year AV industry veteran.

    Zero hold times, instant responses
    Custom room & hardware configuration
    White-label ready for resellers
    Learn More

    XCHANGE Guide AI Copilot™

    Workshop Design Assistant

    Your AI creative partner for workshop facilitation. Reduce prep time by 90% with neuroscience-informed session designs — built by a Certified XCHANGE Guide.

    4+ hours → 20 minutes prep time
    Complete 7-deliverable workshop package
    Deep RAG with XCHANGE playbooks
    Learn More

    TapLaunch Blueprint™

    Your Human-Centered AI Roadmap

    Perfect for: Teams who need clarity before building — a high-energy strategy + planning experience that uncovers your biggest opportunities and creates a clear 90-day + 12-month roadmap for AI success

    What You Get:

    • XCHANGE Discovery Session
    • AI Opportunity Assessment
    • Workflow Impact Analysis
    • 90-Day Action Roadmap
    • 12-Month Strategic Vision
    • Team Readiness Evaluation
    • Technology Stack Recommendations
    • ROI Projections & Success Metrics

    Typical Workflows:

    • AI opportunity mapping
    • Process optimization planning
    • Technology evaluation
    • Resource planning
    • Risk assessment
    • Change management strategy
    • Adoption roadmap
    • Success measurement framework
    Learn More

    TapLaunch Sprint™

    Your first AI-powered workflow, built in 10-14 days

    Perfect for: Teams who want fast results, a proven win, and a clear path forward

    What You Get:

    • XCHANGE Discovery Session
    • AI Opportunity Map
    • Lean Six Sigma Waste Scan
    • One high-impact no-code/low-code workflow
    • Team onboarding + usage training
    • SOP + documentation
    • 30-day performance guardrails
    • Launch support

    Typical Workflows:

    • Inbox triage
    • Manager briefing reports
    • Sales follow-up automation
    • Customer support workflow
    • AI co-worker tasks
    • Project handoff workflows
    • Weekly reporting automation
    • Knowledge management systems
    Get Started

    TapLaunch Operator™

    Your AI Operator: an ongoing partner

    Perfect for: SMBs who want consistent improvement, team adoption, and a long-term AI engine

    What You Get:

    • 1+ workflows launched monthly
    • Maintenance + improvements
    • AI governance guidelines
    • Monthly performance reports
    • Team training + enablement
    • Priority support
    • Quarterly XCHANGE realignment
    • Strategic roadmap planning

    Typical Workflows:

    • Email automation systems
    • Sales pipeline co-pilots
    • Customer success automation
    • Operations workflows
    • Reporting automation
    • Knowledge management systems
    Get Started

    TapLaunch Studio™

    Custom AI Agents & Internal Tools Built for Your Business

    Perfect for: Teams ready for custom AI systems, advanced automation, and custom internal tools

    What You Get:

    • XCHANGE Discovery Session
    • Lean Six Sigma workflow analysis
    • System blueprinting
    • Fast prototyping
    • Full build & integration
    • Team training & adoption
    • 30-day performance guardrails
    • Custom agent development

    Typical Workflows:

    • AI Knowledge Assistants
    • Custom estimating tools
    • RFP processors
    • Multi-agent systems
    • Internal tool development
    • Industry-specific solutions
    Get Started

    WHY TAP LAUNCH AI WORKS

    AI is not a technology project. It's a people project.

    What makes us different?

    XCHANGE Facilitation Method

    We engage the people closest to the work, unlocking insights and excitement.

    Appreciative Inquiry

    We focus on strengths, possibilities, and what's already working.

    Lean Six Sigma

    We reduce friction, waste, and chaos with clean, measurable processes.

    Practical AI Engineering

    Fast prototypes. Real results. Zero overwhelm.

    High Adoption

    Because your team co-created the workflows, they will love them — and use them.

    Ready to change how your team works?

    Let's co-create AI-powered workflows that save time, reduce chaos, and elevate your people.

    Start Free Course 🎁